What personal data we collect
Capsport offers various services that you can use in different ways. Depending on whether you interact with us online, by telephone, in person or in any other way and which services you wish to use, this requires data from various sources. You provide us with much of the data processed by us when you use our services or contact us, for example because you register and enter your name or e-mail address or home address for this purpose. However, we also receive technical device and access data collected by us when you interact with our services.
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and certain cookies that are installed on your device. In addition, as you browse the Site, we collect information about the individual web pages or products you view, the websites or search terms that brought you to the Site, and information about your interaction with the Site. We call this automatically collected data "Device Data". We collect other data through our own analyzes of the data (e.g. in the context of market research and customer assessments). We may also receive data about you from third parties, for example from credit registration agencies and payment service providers.
How we use your personal data
We generally use the Order Information we collect to fulfill orders placed through the Site, including to process your payment information, prepare for shipment, and provide you with invoices and/or order confirmations. We also use this Order Information to:
- communicate with you;
- check orders for potential risks or fraud;
- send you information and advertisements about our products or services, according to the preferences you have indicated.
We use the collected Device Information, in particular your IP address, to monitor for potential risk and fraud, and more generally to improve and optimize our Site, for example by generating analytics about how our customers navigate the Site and to assess the success of our marketing and advertising campaigns.
To whom we disclose your personal data
We provide your Personal Data to third parties who help us use your Personal Data as described above. For example, we use Shopify to operate our online store. On the page https://www.shopify.nl/juridisch/privacy you can read how Shopify handles your Personal Data. In addition, we use Google Analytics to understand how our customers use the Site. You can find more information about how Google uses your Personal Data on the page https://policies.google.com/privacy?hl=nl. You can also opt out of using Google Analytics at https://tools.google.com/dlpage/gaoptout.
We may also disclose your Personal Data to comply with applicable laws and regulations, to comply with a subpoena, search warrant or other lawful information request we receive, or to otherwise protect our rights.
As described above, we use your Personal Data to send you targeted advertisements or marketing messages that may match your interests. For more information on how targeted advertising works, please visit the Network Advertising Initiative ("NAI") information page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
If you wish, you can opt out of targeted advertisements:
You can also opt out of certain of these services through the Digital Advertising Alliance's opt-out pages: http://optout.aboutads.info/.
A "Do Not Track" signal from your browser does not change our way of collecting and using data.
If you live in Europe, you have the right to access the Personal Data we hold and request that your Personal Data be rectified, updated or erased. If you wish to exercise these rights, please contact us using the contact details set out below.
In addition, if you live in the EU, we note that we process your personal data for the performance of agreements we have with you, for example if you order something through the website, or for the purposes of our legitimate interests listed above. Please note that your Personal Data may be transferred to countries outside of Europe, including to Canada and the United States.
When you place an order through the Site, we will retain your Order Information until you ask us to delete this information.
If you want to know more about how we handle privacy or if you have any questions or want to make a complaint, you can send an e-mail to email@example.com or send a letter to the address below:
6525 EC Nijmegen